Frequently Asked Questions
Everything you need to know about our handcrafted millwork and ordering process.
What materials are used in ArtMillwork Design products?
We use premium, sustainably sourced hardwoods and high-quality architectural finishes to ensure every piece meets our standards for durability and aesthetic excellence.
Do you offer custom sizing for wall panels and decor?
Yes, many of our products can be customized to fit your specific dimensions. Please contact our design team with your measurements for a personalized quote.
How long will it take to receive my order?
Since our items are handcrafted to order, standard production time is 7-14 business days. Shipping typically takes an additional 3-5 business days depending on your location.
What is your return policy for handcrafted items?
We accept returns on standard items within 30 days of delivery. Please note that custom-made or personalized orders are non-refundable unless they arrive damaged or defective.
How do I care for and clean my wood millwork?
We recommend using a soft, dry microfiber cloth for dusting. Avoid harsh chemicals or excessive moisture, which can damage the natural wood grain and finish.
Do you ship internationally?
Currently, we ship to the United States and Canada. International customers can contact us directly to discuss potential shipping arrangements and custom duties.